Archives

Monthly Archive for: ‘March, 2010’

How to Keep Online Customers Engaged

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I often get asked about how to keep online communities “engaged.” So, today, I found this fascinating quote: TripAdvisor needs …

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Laura Roeder on Managing Your Time

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Laura Roeder has taught me a lot over the past year, and I admire her greatly for how much she …

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Use of Social Media Doubles Among Small Businesses

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The 2009 Small Business Survey found that social media adoption by small businesses has doubledfrom 12% to 24% in the …

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Rapid Fix for `Okina

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Sometimes you need to replace something in your document that takes several keystrokes. In this video, I show you how …

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Case Study: Coca-Cola Puts Fans First

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Coca-Cola’s social marketing strategy

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